TERMS OF USE

Welcome to ORO Bespoke. By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully before proceeding with any purchase.

1. General

ORO Bespoke reserves the right to update or modify these terms at any time without prior notice. By continuing to use the website, you agree to the updated terms.

All content on this website, including text, images, and graphics, is the exclusive property of ORO Bespoke and may not be used without permission.

2. Product Information

Our eyewear is crafted with 18k gold. Due to the nature of the materials and variations in lighting, minor differences in product appearance may occur.

Product descriptions, pricing, and availability are subject to change without notice.

3. Pricing and Payment

All prices are listed in AED and include applicable taxes.

Payments can be made using Visa or MasterCard credit cards. Payment is required in full at the time of purchase.

4. Shipping and Delivery

Shipping is currently available only within the UAE. Free shipping is offered within Dubai, while additional charges apply to other Emirates.

Once an order is placed, an estimated delivery date will be sent via email. The average delivery time is 7 days, but delays may occur due to external factors beyond our control.

5. Returns and Exchanges

We do not offer returns. However, exchanges are allowed within 7 days of purchase, provided the product is in pristine condition and returned in its original packaging.

Exchanges are subject to availability and may incur price variations based on the replacement item.

6. Limitation of Liability

ORO Bespoke is not liable for any indirect damages, delays, or issues caused by external factors, including but not limited to customs, couriers, or natural events.

7. Contact Us

For any queries related to these terms, please email us at customerservice@orobespoke.com.